Shipping policy

1. Delivery Coverage

🚚 We deliver all over Pakistan.

Our delivery network covers major cities, towns, and most rural areas through trusted courier partners.

2. Order Processing Time

All orders are processed within 1–2 business days after order confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.

3. Estimated Delivery Time

📦 Major Cities: 2–4 business days

📦 Other Cities & Towns: 3–6 business days

📦 Remote Areas: 4–8 business days

Delivery times may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges are calculated based on:

Package weight
Product size
Delivery location

Any applicable shipping charges will be displayed during checkout or communicated before order confirmation.

5. Order Tracking

Once your order has been shipped, tracking information may be provided through WhatsApp or SMS (when available).

Customers can contact us anytime for shipment updates.

📲 WhatsApp: 0312-4099300

6. Cash on Delivery (COD)

💵 Cash on Delivery (COD) is available in most areas across Pakistan.

Availability may vary depending on courier service coverage.

7. Delivery Attempts

Our courier partners may attempt delivery multiple times.

If a customer is unavailable during delivery, the package may be returned to us after unsuccessful delivery attempts.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

IF Garden Hush is not responsible for delays or failed deliveries caused by incorrect addresses or phone numbers.

9. Damaged or Missing Packages

If your package arrives damaged or incomplete:

Take clear photos of the package and products.
Contact us within 24 hours of delivery.
Our team will investigate and provide a suitable solution.